See a healthcare practitioner today from the comfort of your own home

Our online video consultation service gives you access to Australian registered doctors, psychologists and dietitians at a time and location that suits you.

Get a repeat prescription online in minutes

Our online prescription service is perfect for getting a prescription in Australia. Doctors on Care provide 24/7 online access to Australian registered doctors from the convenience of your phone!

Get a medical certificate and avoid the doctor waiting room.

In need of a sick note? Why leave the house for a doctors certificate when you can get one online with an Australian Registered Doctor in minutes?

How online doctor's appointments work

15 minute consultations with a Registered Doctor.
COVID-19 Medicare rebates are no longer available.

$60 in business hours;

$90 after hours

How online psychologist appointments work

From $168 for 60 mins during business hours. Medicare Rebates are available with an eligible GP Referral.

How online dietitian appointments work

$195 for 60 mins in business hours

1. Choose a Doctor

Our online Video Consultation Service gives you direct access to an Australian registered doctor for an on-demand appointment or schedule a time that suits you. Medicare rebates are no longer available.

2. Register or Login

Enter or confirm your personal details so we know who you are and the doctor knows your current medical history.

3. Confirm your appointment

Complete your appointment booking by confirming your preferred pharmacy and provide consent prior to payment.

4. Chat with your Doctor

Join the video call using your smartphone, tablet or computer and discuss your medical concerns with your doctor. A prescription, referral or medical certificate may be provided.

1. Request a Video Call

Our online Video Consultation Service gives you direct access to Australian Qualified Psychologists at a time & location that suits you.

2. Confirm your personal details

Complete your appointment booking by confirming your personal details, upload your GP Referral and Mental Health Plan and proceeding to payment.

3. Complete a short questionnaire

Let your psychologist know how you are feeling right now and proceed to confirm your appointment.

4. Chat with your Psychologist

Join the video call using your smartphone, tablet or computer and discuss your concerns with your psychologist.

1. Request a Video Call

Our online Video Consultation Service gives you direct access to Australian Qualified Dietitians at a time & location that suits you.

2. Confirm your personal details

Complete your appointment booking by confirming your personal details and proceed to payment.

3. Chat with your Dietitian

Join the video call using your smartphone, tablet or computer and discuss your concerns with your dietitian.

How online prescriptions work

$25 plus

$2.95 postage and handling fee

1. Find your regular medication

Search by medication name to confirm we can supply your prescription using QuickScript. If it's not in the list you may need to have a video consult with a Doctor.

2. Select your regular dosage

Choose your regular medication brand and dosage and let us know if you want to collect from a pharmacy or ship to home.

3. Answer some medical questions

Our doctor just needs to confirm your suitablity for a repeat prescription for your chosen medication.

4. Confirm your order details

Confirm your personal details, preferred pharmacy and pay online. Our doctor will then review your prescription request.

How Online Medical Certificates Work

15 minute consultations with a Registered Doctor.
COVID-19 Medicare rebates are no longer available.

$60 in business hours;

$90 after hours

1. Choose a Doctor

Speak with a Telehealth Doctor to request a medical certificate if you are feeling too ill for work or university.

2. Register or Login

Enter or confirm your personal details so we know who you are and the doctor knows your current medical history.

3. Confirm your appointment

Complete your appointment booking and provide consent prior to payment.

4. Chat with your Doctor

Join the video call using your smartphone, tablet or computer and discuss your medical concerns with your doctor. A medical certificate will be provided to you at the doctor's discretion.

Why choose Us

Open Day & Night

7 Days a Week

Immediate Service

Our Doctors endeavor to take your video call immediately

Licensed Doctors

Registered, fully qualified, and experienced specialists Doctors

Safe & Secure

We use 256 bit SSL Certificates, which includes digital certificate authentication and 256 bit data encryption

Electronic & Online

No more paper with all medical documents made available in the Inbox of your application

5 Star Rating

Rate the service of your Doctor immediately after your consult out of 5 stars

How Telehealth Benefits You

Save travel Time

No need to waste time travelling to the Doctor for something that can be simply diagnosed and treated online

Avoid Getting Risk

Clinics, medical centres and hospitals are typically where known pathogens and germs can spread. By having an online consultation, you are avoiding the possibility of this transmission

Privacy

By having a consultation from the privacy of your home or your preferred location, you can feel more comfortable discussing sensitive topics.

Rest Longer

Doctors often advise use to rest in bed, and that’s where you can now see the doctor from. By not needing to travel and spend hours on the go, you’re likely to recover a lot quicker.

24/7

Being a technology platform, we aim to have day-round coverage of providers available to consult with you at a suitable time, as soon as possible.

For the Whole family

Old or young, anyone can use our platform to access healthcare – anytime, anywhere. Parents are able to book a consultation on behalf of their children or elderly.

About our doctors

Sri Lankan Registered and Accredited

Healthcare & Support Providers on our platform are Registered & Accredited in SriLanka Accredited

Internationally trained

All the doctors in our flatform are internationally trained specialists doctors

Highly Experienced

Doctors on our platform are highly experienced in their profession – with some providers having up to 30 years of experience.

Genuinely Care

Doctors on our platform are known to have a friendly and caring nature. We hand-select our providers with the same mission in mind.

Speak Your Language

Providers on our platform speak various languages – making it easier if English is a second language for you or anyone in your family

Who can use Doctor on care

Anyone in Sri Lanka

Doctor on care built to make healthcare providers (doctors, specialists, allied health professionals & GPS’s) easily accessible and affordable for Sri Lankans who don’t have the time to travel to a doctor, wait for hours and then travel to the pharmacy, for something they could’ve easily done in a few minutes from their phones at home or the office.

Doctor On care also makes it easy for any Sri Lankan who:

Anyone Aged 18+- Parents and carers can create an account on behalf of minors, elderly or those unable to use our platform.
Housebound Flexibility to use the platform from any location where there is internet connection – at home, the office or elsewhere.
Time-poor & Busy--Life can be busy – and sometimes scheduling out the time to visit a provider can be difficult. Remote Areas-Those that live outside of metro cities know the difficulty of accessing healthcare when needed.

How online doctors can help

You can turn to doctors for advice about any problem within their specialty. Here are a few examples how doctors can help you

Ophthalmology (Eye problems)   

You can turn to an ophthalmologist/Eye surgeon for advice on the most common eye problems and disorders, such as dry eye, glaucoma, cataracts, eye allergies, macular degeneration, and diabetic retinopathy.
If you already have results from previous eye diagnostic tests and images, like retina photos, for example, you can send them to the doctor for interpretation or second opinion.

Surgery   

Many post operative pain can be troublesome and you can seek advice from the surgeons or get the prescription simply by contacting doctors by our video conference platform.

Dermatology (Skin problems)   

80% of all skin cases can be solved remotely. Dermatologists/Skin specialist can help with a number of skin problems, including acne, eczema, seborrheic dermatitis, rosacea, hives (urticaria), hair loss, moles, herpes simplex, melanoma, actinic keratosis, cold sores, dandruff, dry scalp, psoriasis, and more.

Gastroenterology(Gastrointestinal tract disorders)   

Visiting physicians (VP),Family Physicians and Gastroenterologists can provide consultation and second opinion on the most common gastrointestinal problems, including acid reflux (heartburn), indigestion, nausea and vomiting, ulcer, bloating, biliary tract problems, pancreatitis, constipation, diarrhea (acute and chronic), irritable bowel syndrome (IBS), and hemorrhoids. In addition, you can get help, close supervision and medication management if you have a chronic condition like Crohn’s disease, hepatitis C, and colitis.

Orthopaedics   

Non Urgent joint problems like neck pain ,Shoulder pains and other Minor sports injuries can give me initial consultation with telemedicine doctors. Our platform allows you to easily upload and share your x-rays, and even large-size MRI images, so that you can ask orthopaedists for advice and second opinion before deciding whether to have an operation.

Obstetrics and gynecology (VOG)   

You can turn to obstetricians-gynecologists for second opinions, follow-ups, and medication advice. In cases of complicated pregnancies, ob-gyns specialists can help with continuous monitoring of women with gestational conditions like pregnancy-induced hypertension, and gestational diabetes. Ob-gyn specialists can also provide post-delivery care in cases of postnatal depression

Neurology   

You can turn to neurologists in cases of frequent headaches and neuropathy, to get help and advice with managing symptoms, adjusting medications, curbing disease progression and raising quality of life. Via video sessions, neurologists can evaluate and provide counselling for patients suffering from dementia and Alzeheimer’s, or patients with movement disorders, such as Parkinson’s disease or multiple sclerosis. You can also get advice and continuous disease monitoring and management in cases of epilepsy and stroke

Endocrinology   

You can seek advice about any hormone-related problems and disorders, such as diabetes (Type 1 and 2), osteoporosis, obesity, menopause, low testosterone, metabolic syndrome, prediabetes, Hashimoto's thyroiditis and other thyroid disorders, adrenal disorders, parathyroid disorders, pituitary disorders, and more.
Endocrinologists can also help you better understand your blood results, and provide advice with adjustments to hormones and medications.

Urology   

You can turn to urologists if you have acute and chronic urinary tract infections, or problems related to male reproductive organs. In addition, Healee is an excellent option if you need post-operative or follow-up care.

Radiology/Imaging diagnostics   

You can use our platform to easily upload any medical imaging, including X Rays, and MRI, PET and CT scans, and imaging diagnostics specialists can help with interpretation or second opinion.

Psychiatry   

Via Doctor on care live video capabilities, you can turn to psychiatrists for remote psychiatric evaluations, individual or group therapy sessions, counselling and medication management. According to recent studies, telepsychiatry is equivalent to in-person care in terms of diagnostic accuracy, treatment effectiveness, quality of care and patient satisfaction. Patient privacy and confidentiality are equivalent to in-person care. You can seek help and advice about post-traumatic stress disorder (PTSD), depression, and attention deficit hyperactivity disorder (ADHD), where telepsychiatry has been found to be particularly effective.

Dental /Maxillofacial Disorders   

Many severe toothache or jaw pain can appear in the night or early morning. Now you can get the advice and prescription from specialist dentists or Oral and Maxillofacial surgeons from our platform.

What We Don’t Treat   

While our doctors are able to treat the top issues you would go see a doctor about, there are conditions that we don’t treat. Please see an in-person doctor or hospital if you experience any of the following:
  • Traumatic brain or spinal cord injury*
  • Chest pain and/or numbness
  • Vomiting or coughing blood
  • Lacerations
  • Loss of consciousness
  • Broken bones
  • Severe burns
  • Ear infections**


*Please note, this limitation is for the immediate period following a spinal cord or traumatic brain injury, which may need in person emergency or trauma medical services. We are able to treat people who have a history of a traumatic brain or spinal cord injury that have non-emergent medical needs. **People who have a digital otoscope that allows the healthcare provider to see in the ear remotely can be evaluated during a telemedicine visit for ear infections.

Our doctors are unable to write prescriptions for controlled substances such as codeine or oxycodone. Please see a doctor in person if you require medication classified as a controlled substance.

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